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Safeguard your finances: essential security tips for genie users

Protect Your Financial Integrity with genie. In todays digital age, the security of your financial information is paramount. genie is committed to ensuring the safety and confidentiality of your financial dealings. As part of our ongoing security awareness program, were here to empower you with essential tips to help you steer clear of fraudulent activities. Your vigilance is your strongest defense.

Guard Your One-Time Password (OTP)
Your OTP is a critical key to your financial safety. Never share your OTP from genie with anyone. Its your personal security shield.
Keep Your PIN Confidential
Your PIN is unique to you. Sharing it is like giving away the keys to your financial vault. Keep it secret, keep it safe.
Be Aware: Official genie communication
genie and our representatives will never ask for sensitive information like your OTP or personal credentials. Stay alert to this protocol to avoid scams.
Lost or Stolen Mobile? Act Fast!
Immediately inform your mobile network operator if your mobile device is lost or stolen. This quick action can prevent potential financial breaches.
Credit/Debit Card Details Are Private
Your card number, CVV, and expiry date are for your eyes only. Sharing this information compromises your financial security.
Trust Matters: Secure Transactions Only
Engage in financial transactions exclusively on trusted websites. Your prudence is a barrier against fraud.
Email Caution: Personal Info Phishing
Be skeptical of emails prompting you to provide personal information through a link. These are often phishing attempts.
Verify Before Transferring Funds
Always double-check before transferring funds based on requests received via WhatsApp, email, or social media messages. If in doubt, directly verify with the requester.
Account Access Control: Your Responsibility
Your account is your responsibility. Avoid allowing third parties to operate your account as unauthorized transactions could lead to legal complexities and require your cooperation with law enforcement.
genie we are committed to your financial security.

Stay Informed. Stay Secure.