How to change your genie registered mobile number / NIC number

To update your genie mobile number or NIC number, follow these simple steps:
 
1.Download the form:

 
2.Complete the Form: Complete the form and provide your actual signature. Please note that electronic signatures are not accepted.

3.Submit the Form: Email the completed form to genie.numberchange@dialog.lk

4.Processing Time: Your service request will be processed within 9 working days.