1.Instructions sent via Email is available only for sharing instructions between the Company and me for the purpose of:
- transfer of funds within the Accounts held by me with the Company;
- transfer of funds between the Accounts held by me and other banks and/or licensed finance companies or any other third-party account(s)
- creation of Fixed Deposit and/ or Investment Plan by debit to my Savings Account with the Company;
- sharing the statement of accounts for Accounts held by me with the Company where applicable;
- sharing of any change of profile details for my Accounts with the Company where applicable (subject to proof of documents to the satisfaction of the Company).
- Request for closure of account and transfer of remaining balance to designated account
- Changing the Fixed Deposit renewal instruction
- Requesting for a balance confirmation
- Change the nominee details (subject to proof of documents to the satisfaction of the Company, if any).
2.Unless expressly instructed by me and duly acknowledged by the Company, the Email address provided by me in the Account opening application will constitute my registered Email address for the purpose of this Clause.
3.Operation of the Account through Email shall be strictly confined to instructions sent through the aforesaid registered Email address and received by the Company via their Email address provided to me whereas the Company shall not in any manner be responsible for ensuring the validity and authenticity of such instructions.
4.I agree and understand that the Company shall only act on any Email sent by me and received by the Company during working days and normal business hours of the Company communicated to me, whereas the Company shall not be responsible for any failure / rejection of the instruction due to lack of availability of time for execution of such instructions.
5.The Company shall not be bound to act upon instructions received by Email, which are illegible, ambiguous or multiple in the Company’s opinion and which shall be the Company’s sole decision. The Company shall not be responsible for any losses or damages which I may suffer as a consequence thereof.
6.The Company acting upon the instructions received via Email as aforesaid shall not be responsible for any losses/damages incurred by me out of transactions undertaken based on such instructions. The Company shall specifically be excluded from any liability for consequences that may occur due to fraud or crime caused through my Email by me or any other third party.
7.I shall at all times be responsible for the compliance of all laws or regulations of all statutory, regulatory and enforcement bodies and will bearall claims, losses, damages, costs, liabilities and expenses incurred, suffered or paid by the Company acting upon the instructions received by me via Email as provided herein.