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Our Products Star Points

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Key Features
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Make payments conveniently
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Transfer funds freely and securely
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Manage your ATM card
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How to Apply
Savings Account Terms & Conditions
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FAQs
How do I join the Star Points rewards scheme?
For Dialog mobile connections, Star Points account is available from connection activation.

Non Dialog customers also can register to Star Points Loyalty program via;

  • Registering for Co-Branded loyalty cards at Cargills Food City, DSI & Thilakawardhane Textile.
  • By Simply signing in to www.starpoints.lk or Star Points App.
How do I check my Star Points on the Genie app?
  • Download the Genie App from the Google Play Store or App Store and register into the App
  • Click on ‘Star Points’
Are there any additional costs?
There is no additional cost involved! No registration fee or membership fee is necessary to use this service.
What is the value of a Star Point?
The scheme is based on points/rewards where;

Rs. 1/- = 1 Star Point

However, it is important to note that Star Points cannot be converted to Rupees.
What are the Star Points features available on the Genie app?
View your,
  • Total Star Point Balance
  • Redeemable Star Point Balance
  • Points to be expired

Donate Star Points

View your transaction history (last 20 transactions)
How do I donate Star Points?
  • Log in to the Genie App and go to the Star Points page
  • Click on ‘Donate Points’ and follow the instructions
How do I earn Star Points?
You can earn Star Points for all transactions above Rs.100/= at any Star Points partner merchant and Dialog Customer Care Centre. Also, for Dialog bill payments & device purchases at Dialog Customer Care Centers.
Can I request to reverse/cancel a transaction?
Yes, this can be done within five days of the transaction. To do so, you require the consent of the merchant. Self-redemptions performed using the My Dialog app, the Dialog Star Points app, Genie app and other redemption processes, can also be reversed.
What is the validity of Star Points?
Star Points have a minimum validity period of 12 months and a maximum validity of 18 months from the day the points were earned. Star Points expire on the 30th of June and 31st of December annually.
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