“Genie” will offer a common wallet to customers, many established payment options available in Sri Lanka to facilitate purchasing of any product/services within the Genie network of Merchants. Payment Options available will be as follows
Not at all! It is open to all mobile subscribers in Sri-Lanka,
Genie user credentials are solely the responsibility of the account user (mobile app / web). Financial risks that occur by sharing the user login details will be solely be under the user.
Yes! You have the flexibility to switch between devices according to your convenience but you could only be logged in through one device at a time.
Yes! You can access Genie through Wi-Fi or a mobile data connection
Yes, it is absolutely free for registration.
You can use any Sri Lankan VISA or Master card, that is enabled for online use by your card issuing bank. If you are not sure please check with your bank.
As we are aware of the alarming Security/Privacy issue during online transactions, we have taken stringent measures to ensure exceptional levels of security as follows:-
You will get a SMS /e-mail for every successful activity relating to a transaction, registering of a card or PIN/Password reset that takes place.
We don’t want to leave space for fraudulent transactions.
When you add a card, Genie will perform a random transaction from your card
You could verify your card by entering the random transaction value which can be found through your mobile banking / internet banking.
Alternatively, you can verify your card by obtaining the random transaction value / approval code for this transaction by calling your bank hotline.
Yes, but if you have any problems registering your cards with Genie please contact your bank for clarifications
Yes. The maximum limit is Rs. 100,000 per transaction; however, the limitations on your card may override if it is lower
Your transaction history will be shown on your Genie mobile app or web under History.
No. If there are any additional charges you will be notified prior to performing a transaction.
You can drop us a message and we will get back to you.
All your Utility payments will be updated within a maximum of 2 working days
Yes. There is a surcharge per transaction for the below utility providers:
Genie is a plug and play mechanism where you can add any Visa/Master Debit or Credit card, Current or Savings account or any eZ Cash wallet and directly make payment to any Genie enabled merchant without having to top up your wallet. Further, Genie is a fintech app that is bank and mobile operator agnostic, thus facilitating payments from an array of banks and other financial institutions as well.
The transaction can be pushed to a customer, through the merchant portal, scanned through a QR code or made via an in-app/ web payment. Transaction on the portal is real time providing a detailed transaction report.
Genie offers an Internet Payment Gateway (IPG) solution similar to PayPal, but additionally it provides other services such as In-app, web, Over the counter payments and remote payments. Currently Genie supports only local card payments but will introducing foreign card payments in the future.
Genie does offer web checkout services to local merchants currently. However, Genie will introduce foreign card payments in the future.
The organization is encouraged to appoint an official email address so that during a resignation of an employee this access will be discontinued. Even if they do use it, the settlement will be made to the initially nominated corporate bank account.
There will be no extra commission to be paid to any Bank as Genie provides an all-inclusive Merchant Discount Rate(MDR).
Genie offers an Over the Counter experience similar to SOLO. However, in addition, you can also use Genie to pay your bills through the app, online payments via the Genie web checkout, remote payments for delivery or e-commerce services as well thus being an extremely convenient all-in-one payment solution provider.
Ez cash is a mobile wallet that needs to be topped up to perform a transaction and has a customer wallet limitation of Rs. 25,000. Where as Genie acts as a payment aggregator which allows you to store any Visa/ Mastercard, Current or Savings account or a eZ Cash wallet to make payments directly without having to top up a wallet.
Genie offers an all in one solution which will help merchants have a funneled view on the revenue bought in to the organization, customer transacting behavioral patterns and also offers a convenient way for clients to transact remotely with its customers making it one of the fastest transacting payment platform. With Genie, you will also be able to grow your brand with the intense brand awareness, marketing mileage and promotional activities that will be conducted on a regular basis to drive transaction volumes and encourage consumer engagement.
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